Francis Gouillart is President and one of the two founders of the Experience Co-Creation Partnership. He is considered one of the leading authorities on the topic of strategy, transformation and capabilities-building. He is a sought-after public speaker, lecturer and advisor on experience co-creation. He works across the United States, Europe and Asia, and has worked in most industries, with a particular expertise in agricultural products, cement, chemicals, insurance, office equipment, paper and professional services.

Francis is co-author (with James Kelly) of the book Transforming the Organization (McGraw-Hill, 1995), which reached the top of BusinessWeek’s best-seller list in 1995. He is also co-author (with Frederick Sturdivant) of the Harvard Business Review article "Spend a Day in the Life of Your Customers" (January 1994). He also authored the book Stratégie pour une Enterprise Compétitive (Editions Economica, 1989) which was named “Best Strategy Book of the Year” by the French Association of Strategic Planners (AFPLANE) in 1989.

Francis has been widely quoted in the Wall Street Journal, BusinessWeek and Fortune, among other publications, and has been featured on CNBC.